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SAVE YOURSELF TIME AND DISTANCE.

Forgotten where you’ve parked your Volkswagen? With the Parking Position service, you just have to touch your smartphone display and it’ll tell you where your car’s parked. And the quickest way to get to it, if needs be.

Parking Position

  • Shows where you last parked
  • Simply use the app to show you
  • Shows you the way to the car
  • Saves you wasting time searching around

REGISTRATION AND USAGE OF CAR-NET.

REGISTRATION.

In order that you can use the mobile online services from anywhere, set up your personal Car-Net account now and then register your vehicle. Here you can find a step-by-step guide to setting up an account.

USAGE VIA Car-Net App and Car-Net Portal.

After registering, you can call up and control the functions that are manageable within the Car-Net services by using the Car-Net Portal or the Volkswagen Car-Net app via your mobile end device.

Please have a look in our overview to make sure that your smartphone’s operating system is optimised for the Volkswagen Car-Net e-Remote app.

Parking Position

Where did you park your electric vehicle? This short tutorial shows you how to find out exactly where your vehicle was last parked.

Models with Parking Position.

See here which Volkswagen models the Parking Position service is available for.

e-Golf² from 2017
Golf GTE³ from 2017
Golf GTI⁴ from 2017
Golf GTD⁵ from 2017
Golf R⁶ from 2017
Golf from 2017
Golf Estate from 2017
Golf Sportsvan from 2015
Touran
Passat
Passat GTE⁸
Passat Estate
Passat GTE Estate⁹
Tiguan
The new Tiguan
The new Tiguan Allspace
The new Arteon
Parking Position can be used in these countries.

The availability of Apps und Services depends on the country.

Check here to find out whether the Parking Position service is available in your country.

 

  • Germany

  • France

  • Sweden

  • Finland

  • Poland

  • Bulgaria

  • Croatia

  • Greece

  • Belgium

  • Cyprus

  • Switzerland

  • Spain

  • United Kingdom

  • Ireland

  • Romania

  • Iceland

  • Italy

  • Denmark

  • Czech Republic

  • Slovakia

  • Luxembourg

  • Netherlands

  • Norway

  • Portugal

  • Austria

  • Slovenia

  • Hungary

  • Reunion

  • Malta

Frequently asked questions.

We have answered the questions most frequently asked about Car-Net for you below. Of course, you are also welcome to call us on our hotline.

FREE HOTLINE
0800 – 8655 792 436
Service hours:
8 a.m. - 8 p.m. every day

1. How precise is the Parking position display?

Based on the GPS technology used, the position is usually correct to within approx. 5 to 10 metres. However, this data may be affected by a number of different factors. As a result, the system can never guarantee that the position is precise. Influencing factors may include the GPS reception situation as well as the mobile data connection between the vehicle and network. Reception may be impaired if the vehicle is in an underground car park, for example.

2. Can this service navigate me to my vehicle if I am travelling on foot?

Yes, the app shows you the quickest route to your vehicle, saving you the time you normally need to find it.

3. Will this Service work if I'm abroad?

Yes, the vehicle will also transmit its last parking position if you are abroad. Provided that the mobile data option is activated on your smartphone, you can check the position using the app as normal.

Please note that using your smartphone’s mobile data while you are abroad may incur high roaming fees.

4. I cannot see the last parking position or the parking position is wrong. What could be the cause of this?

Normally, the vehicle automatically sends the latest data to the Car-Net server as soon as the ignition is switched off. However, in certain circumstances, the vehicle may not have a data connection when the ignition is switched off, e.g. because it is located in an underground car park or in dense forest. For this reason, the Car-Net server may not have access to the latest data to send to the app or the Car-Net portal.

5. Will other people be able to see my parking position or access any other information about my vehicle?

No, only you as the user are able to see the parking position.

More questions and answers can be found in the ‘Help’ section.

Please choose your model:

e-up!¹
e-load up!¹
e-Golf²
e-Golf²
Golf GTE³
Golf GTE³
Golf GTI⁴
Golf GTI⁴
Golf GTD⁵
Golf GTD⁵
Golf R⁶
Golf R⁶
Golf
Golf Estate
Golf Estate
Golf Sportsvan
Touareg
Touran
Polo
The new Polo
Passat
Passat GTE⁸
Passat Estate
Passat GTE Estate⁹
Passat Alltrack
The Beetle
The Beetle Cabriolet
Golf Cabrio
Tiguan
The new Tiguan
The new Tiguan Allspace
Sharan
Volkswagen CC
The new Arteon
Jetta
Scirocco

Volkswagen Commercial Vehicles:

Caddy
Transporter
Multivan
California
Caravelle
Amarok
Crafter Box Body
Crafter Tipper

Please select a model:

e-up!¹
e-load up!¹
e-Golf²
e-Golf²
Golf GTE³
Golf GTE³
Golf GTI⁴
Golf GTI⁴
Golf GTD⁵
Golf R⁶
Golf
Golf Estate
Golf Sportsvan
Touran
Polo
The new Polo
Passat
Passat GTE⁸
Passat Estate
Passat GTE Estate⁹
Passat Alltrack
The Beetle
The Beetle Cabriolet
Golf Cabrio
Tiguan
The new Tiguan
The new Tiguan Allspace
Sharan
Volkswagen CC
The new Arteon
Jetta
Scirocco

Volkswagen Commercial Vehicles:

Caddy
Transporter
Multivan
California
Caravelle
Amarok
Crafter Box Body
Crafter Tipper