NO TRAFFIC JAMS. NO STRESS.

With "Online traffic information", any changes to your route are displayed virtually in real time using traffic information from the Internet. You are warned of traffic jams and roadworks in good time and can react spontaneously to avoid them: an alternative route is suggested automatically.

Online Traffic Information

  • Provides straightforward, up-to-date information on the traffic situation, tailbacks, incidents and traffic jam clearances
  • Traffic data is gathered online, virtually in real time
  • Based on the situation on the roads, the dynamic street guidance takes possible time savings into account.
  • Structured, colour-coded presentation
  • Choose between classic map view and Google Earth™ satellite view

WHAT YOU NEED TO USE CAR-NET.

DISCOVER MEDIA’ OR ‘DISCOVER PRO’ NAVIGATION SYSTEM.

The ‘Discover Media’ navigation system features a 16.5 cm (6.5-inch) touchscreen. The 2D and 2.5D map view permits route selection using three criteria (fast, short, economical). The system allows your mobile phone to be easily linked to the vehicle with the help of Bluetooth® wireless technology.

The ‘Discover Pro’ system displays 3D maps on a large 20.3 cm (8-inch) touchscreen. In addition, the destinations can be conveniently selected using voice command.

Car-Net portal.

The Apps and Services from Volkswagen Car-Net are not only pioneering in terms of their features, but also the way in which they are operated. Once you have ordered the Car-Net services for your vehicle and registered your vehicle on the Car-Net portal, all you need to do is activate the service in the vehicle. You can then plan your next journey from the comfort of your sofa. View relevant vehicle information on the screen of your computer or tablet and conveniently access your settings via the online Car-Net portal.

CONNECTION TECHNOLOGIES

WLAN CLIENT.

A mobile phone tariff with sufficient data volume is required to use the WLAN client. The system connects to the Internet via your smartphone’s mobile hotspot. Depending on your mobile phone tariff and especially when being used abroad, additional costs may be incurred (e.g. roaming fees) when receiving data packages from the Internet. Use the links to download instructions on how to pair your smartphone and find out more about infotainment.

Discover Media
Discover Pro

OR

‘PREMIUM’ RSAP AND MOBILE PHONE INTERFACE.

The Car-Net Apps and Services can also be used with the ‘Discover Pro’ navigation system in conjunction with the ‘Premium’ mobile phone interface. The integrated telephone module makes it possible to connect to the Internet when you insert a data SIM card in the slot.

 

Instead of using an extra SIM card, you can also use the data tariff on your smartphone, as long as it is Bluetooth®-compatible and has the remote SIM Access Profile (rSAP). Check the compatibility of your mobile phone here.

Discover Pro

OR

UMTS CARSTICK.

The UMTS CarStick requires its own SIM card with sufficient data volume. The WLAN hotspot works in this way and is independent of the smartphone connection. The link will redirect you straight to the product in the Volkswagen E-shop.

Discover Media

Online Traffic Information

Display the very latest traffic reports on your navigation device and, where necessary, choose a more favourable route using dynamic route guidance – this video explains how it is done.

Infotainment systems with "Online Traffic Information".

Find a list of all the infotainment systems the "Online Traffic Information" service can be used with here.

Discover Media
Discover Pro
PAKET BASIC
PAKET PLUS
Models with "Online Traffic Information".

Find out which Volkswagen models can support the "Online Traffic Information" service here.

e-Golf² from 2015
e-Golf² from 2017
Golf GTE³ from 2015
Golf GTE³ from 2017
Golf GTI⁴ from 2015
Golf GTI⁴ from 2017
Golf GTD⁵ from 2015
Golf GTD⁵ from 2017
Golf R⁶ from 2015
Golf R⁶ from 2017
Golf from 2015
Golf from 2017
Golf Estate from 2015
Golf Estate from 2017
Golf Sportsvan from 2015
Touareg
Touran
Polo from 2015
The new Polo from 2017
Passat
Passat GTE⁸
Passat Estate
Passat GTE Estate⁹
Passat Alltrack
The Beetle
The Beetle Cabriolet
Golf Cabrio
Tiguan
The new Tiguan
The new Tiguan Allspace
Sharan
Volkswagen CC
The new Arteon
Jetta
Scirocco
"Online Traffic Information" is available in these countries.

The availability of Apps and Services depends on the country. Check here to find out whether the Online Traffic Information service is available in your country.
NB: Depending on your mobile phone contract, the use of Car-Net abroad may incur additional roaming fees. Status as of October 2013.

  • Germany

  • France

  • Sweden

  • Finland

  • Poland

  • Bulgaria

  • Croatia

  • Greece

  • Albania

  • Belgium

  • Cyprus

  • Switzerland

  • Spain

  • United Kingdom

  • Romania

  • Bosnia and Herzegovina

  • Iceland

  • Italy

  • Denmark

  • Japan

  • Czech Republic

  • Slovakia

  • Serbia

  • Luxembourg

  • Netherlands

  • Norway

  • Portugal

  • Austria

  • Slovenia

  • Hungary

  • Macedonia

  • Malta

Frequently asked questions.

Here you can find answers to frequently asked questions regarding the services of Car-Net. If you would rather call us, use the hotline stated below.

FREE HOTLINE
0800 – 8655 792 436
Service hours:
8 a.m. - 8 p.m. every day

1. Where does the traffic data come from?

This up-to-date information is bought in from an external service provider. The data is compiled using anonymous movement profiles of mobile phones, smart phones with online navigation apps and online navigation systems. A certain number of mobile phones and navigation devices must transmit data in order for the traffic situation to be analysed. Only then can a meaningful picture of the traffic situation be obtained. Information from road sensors, traffic control centres and accident reports is also used.

2. How current is the information? Will the dispersion of traffic jams also be displayed?

Traffic data in this system is updated at least every five minutes. Dispersing congestion is also taken into account and the flow information adjusted accordingly so the driver is always kept up to date.

3. What is the difference between the traditional TMC data and TMC Pro data?

TMC data are based exclusively on the traffic updates given by automobile clubs, traffic control centres and the police. TMC Pro also uses additional information such as the data produced by loop detectors installed in asphalt, sensors secured to bridges and fleet vehicles. Both systems have major delays compared with online traffic information and are only updated every 30 minutes. In addition, tailbacks that are being resolved are not reported, but merely disappear after a certain time.

4. Is a whole road highlighted or just the direction of travel?

Each direction of travel is shown separately, so there may be two different colours per road.

5. Does the system also show me how much time I will lose due to the delay and/or how long the traffic jam is?

You can display additional information about any traffic disruption by pressing on the traffic symbol. In the case of congestion, the length of the traffic jam and current time lost are also specified if corresponding information is available.

6. Will the system automatically navigate around the congestion/delays?

When dynamic routing is enabled, congestion information and any associated delays are taken into account. The system will send the driver a text message "Your route has been updated to reflect current traffic information".

7. What do the colour-coded routes mean?

Green roads: No traffic incidents currently reported for this section.
Yellow roads: This section has increased flow with heavy traffic.
Orange roads: This section is subject to disruption with traffic congestion.
Red roads: This section is subject to significant traffic disruption with stationary traffic.
Roads with broken lines: This section has restricted access, e.g. due to construction, lane closure or any other event.

Weitere Fragen und Antworten finden Sie im Hilfe Bereich

Please choose your model:

e-up!¹
e-load up!¹
e-Golf²
e-Golf²
Golf GTE³
Golf GTE³
Golf GTI⁴
Golf GTI⁴
Golf GTD⁵
Golf GTD⁵
Golf R⁶
Golf R⁶
Golf
Golf Estate
Golf Estate
Golf Sportsvan
Touareg
Touran
Polo
The new Polo
Passat
Passat GTE⁸
Passat Estate
Passat GTE Estate⁹
Passat Alltrack
The Beetle
The Beetle Cabriolet
Golf Cabrio
Tiguan
The new Tiguan
The new Tiguan Allspace
Sharan
Volkswagen CC
The new Arteon
Jetta
Scirocco

Volkswagen Commercial Vehicles:

Caddy
Transporter
Multivan
California
Caravelle
Amarok
Crafter Box Body
Crafter Tipper

Please select a model:

e-up!¹
e-load up!¹
e-Golf²
e-Golf²
Golf GTE³
Golf GTE³
Golf GTI⁴
Golf GTI⁴
Golf GTD⁵
Golf R⁶
Golf
Golf Estate
Golf Sportsvan
Touran
Polo
The new Polo
Passat
Passat GTE⁸
Passat Estate
Passat GTE Estate⁹
Passat Alltrack
The Beetle
The Beetle Cabriolet
Golf Cabrio
Tiguan
The new Tiguan
The new Tiguan Allspace
Sharan
Volkswagen CC
The new Arteon
Jetta
Scirocco

Volkswagen Commercial Vehicles:

Caddy
Transporter
Multivan
California
Caravelle
Amarok
Crafter Box Body
Crafter Tipper