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DISCOVERIES JUST WAITING TO BE MADE.

Whether it's a bank, a boutique or a bistro – with the "Online POI Search" you can look for your personal favourites wherever you are with Google®. Data continuously updated from the Internet enables plenty of surprising and useful discoveries. Travelling is just more fun this way.

Online POI Search

  • Data is permanently updated via online search (Google®)
  • All relevant points of interest in the vicinity at a glance
  • Discover new personal favourites
  • Find them faster, get there faster

WHAT YOU NEED TO USE CAR-NET.

DISCOVER MEDIA’ OR ‘DISCOVER PRO’ NAVIGATION SYSTEM.

The ‘Discover Media’ navigation system features a 16.5 cm (6.5-inch) touchscreen. The 2D and 2.5D map view permits route selection using three criteria (fast, short, economical). The system allows your mobile phone to be easily linked to the vehicle with the help of Bluetooth® wireless technology.

The ‘Discover Pro’ system displays 3D maps on a large 20.3 cm (8-inch) touchscreen. In addition, the destinations can be conveniently selected using voice command.

Car-Net portal.

The Apps and Services from Volkswagen Car-Net are not only pioneering in terms of their features, but also the way in which they are operated. Once you have ordered the Car-Net services for your vehicle and registered your vehicle on the Car-Net portal, all you need to do is activate the service in the vehicle. You can then plan your next journey from the comfort of your sofa. View relevant vehicle information on the screen of your computer or tablet and conveniently access your settings via the online Car-Net portal.

CONNECTION TECHNOLOGIES

WLAN CLIENT.

A mobile phone tariff with sufficient data volume is required to use the WLAN client. The system connects to the Internet via your smartphone’s mobile hotspot. Depending on your mobile phone tariff and especially when being used abroad, additional costs may be incurred (e.g. roaming fees) when receiving data packages from the Internet. Use the links to download instructions on how to pair your smartphone and find out more about infotainment.

Discover Media
Discover Pro

OR

‘PREMIUM’ RSAP AND MOBILE PHONE INTERFACE.

The Car-Net Apps and Services can also be used with the ‘Discover Pro’ navigation system in conjunction with the ‘Premium’ mobile phone interface. The integrated telephone module makes it possible to connect to the Internet when you insert a data SIM card in the slot.

 

Instead of using an extra SIM card, you can also use the data tariff on your smartphone, as long as it is Bluetooth®-compatible and has the remote SIM Access Profile (rSAP). Check the compatibility of your mobile phone here.

Discover Pro

OR

UMTS CARSTICK.

The UMTS CarStick requires its own SIM card with sufficient data volume. The WLAN hotspot works in this way and is independent of the smartphone connection. The link will redirect you straight to the product in the Volkswagen E-shop.

Discover Media

Online POI Search

Let the navigation system look for special destinations using voice or text input, display the results on screen and start guiding you to your destination.

Infotainment systems with "Online POI Search".

Find a list of all the infotainment systems the "Online POI Search" service can be used with here.

Discover Media
Discover Pro
PAKET BASIC
PAKET PLUS
Models with "Online POI Search".

Find out which Volkswagen models can support the "Online POI Search" service here.

e-Golf² from 2015
e-Golf² from 2017
Golf GTE³ from 2015
Golf GTE³ from 2017
Golf GTI⁴ from 2015
Golf GTI⁴ from 2017
Golf GTD⁵ from 2015
Golf GTD⁵ from 2017
Golf R⁶ from 2015
Golf R⁶ from 2017
Golf from 2015
Golf from 2017
Golf Estate from 2015
Golf Estate from 2017
Golf Sportsvan from 2015
Touareg
Touran
Polo from 2015
The new Polo from 2017
Passat
Passat GTE⁸
Passat Estate
Passat GTE Estate⁹
Passat Alltrack
The Beetle
The Beetle Cabriolet
Golf Cabrio
Tiguan
The new Tiguan
The new Tiguan Allspace
Sharan
Volkswagen CC
The new Arteon
Jetta
Scirocco
"Online POI Search" is available in these countries.

The availability of Apps and Services depends on the country. Check here to find out whether the "Online POI Search" service is available in your country. NB: Depending on your mobile phone contract, the use of Car-Net abroad may incur additional roaming fees. Status as of October 2013.

  • Germany

  • France

  • Sweden

  • Finland

  • Poland

  • Bulgaria

  • Croatia

  • Greece

  • Albania

  • Belgium

  • Switzerland

  • Spain

  • United Kingdom

  • Ireland

  • Romania

  • Bosnia and Herzegovina

  • Iceland

  • Italy

  • Denmark

  • Latvia

  • Japan

  • Czech Republic

  • Slovakia

  • Serbia

  • Luxembourg

  • Netherlands

  • Norway

  • Portugal

  • Austria

  • Slovenia

  • Hungary

  • Macedonia

  • Ukraine

  • Malta

Frequently asked questions.

Here you can find answers to frequently asked questions regarding the services of Car-Net. If you would rather call us, use the hotline stated below.

FREE HOTLINE
0800 – 8655 792 436
Service hours:
8 a.m. - 8 p.m. every day

1. How does this differ from the POIs saved in Discover Pro (without Car-Net)?

The POI search is performed in the same way as a Google search on the Internet. This ensures it is more up-to-date and that more results can be shown.

2. Can custom POIs be imported?

Unfortunately, this is not possible for the Online POI search service. However, you can use the "Online destination import" service to search for POIs in the convenience of your home and send them to your vehicle.

3. How many POIs can I save?

The destination memory is used by two services: for on-board destinations (found via Google POI search directly in the vehicle) and also for destinations of the Online Destination Import (found via the Car-Net portal from your home). The memory size is as follows:
- In Discover Media, 500 entries
- In Discover Pro, 1,000 entries

4. What information do the POIs provide?

Depending on the POI, the opening times and phone number (if available) are displayed in addition to the address and the current distance. The destinations can therefore be retrieved straight from the search.

5. Do Volkswagen or Google save my POIs?

No.

6. Can I search for different destinations simultaneously (e.g. restaurants and cafés)?

You can find destinations using a free text search, and you can of course enter different terms at the same time. However, you need to bear in mind that the results may differ significantly from the desired destination if there is no logical relationship between the terms.

7. How do I select a search area?

You can use a dropdown menu with the option to select "Location area" or "Destination area" and "Address area" as search areas.

8. Can I select several search areas at the same time?

No, this is not possible.

9. How do I select a search location?

In the drop-down menu you have the option of choosing between search areas such as “Standortumkreis” (Surrounding area of current location) or “Zielumkreis” (Surrounding area of destination) or “Adressumkreis” (Surrounding area of an address).

10. Can I select multiple search locations simultaneously?

No, that is not possible.

More questions and answers can be found in the ‘Help’ section.

Please choose your model:

e-up!¹
e-load up!¹
e-Golf²
e-Golf²
Golf GTE³
Golf GTE³
Golf GTI⁴
Golf GTI⁴
Golf GTD⁵
Golf GTD⁵
Golf R⁶
Golf R⁶
Golf
Golf Estate
Golf Estate
Golf Sportsvan
Touareg
Touran
Polo
The new Polo
Passat
Passat GTE⁸
Passat Estate
Passat GTE Estate⁹
Passat Alltrack
The Beetle
The Beetle Cabriolet
Golf Cabrio
Tiguan
The new Tiguan
The new Tiguan Allspace
Sharan
Volkswagen CC
The new Arteon
Jetta
Scirocco

Volkswagen Commercial Vehicles:

Caddy
Transporter
Multivan
California
Caravelle
Amarok
Crafter Box Body
Crafter Tipper

Please select a model:

e-up!¹
e-load up!¹
e-Golf²
e-Golf²
Golf GTE³
Golf GTE³
Golf GTI⁴
Golf GTI⁴
Golf GTD⁵
Golf R⁶
Golf
Golf Estate
Golf Sportsvan
Touran
Polo
The new Polo
Passat
Passat GTE⁸
Passat Estate
Passat GTE Estate⁹
Passat Alltrack
The Beetle
The Beetle Cabriolet
Golf Cabrio
Tiguan
The new Tiguan
The new Tiguan Allspace
Sharan
Volkswagen CC
The new Arteon
Jetta
Scirocco

Volkswagen Commercial Vehicles:

Caddy
Transporter
Multivan
California
Caravelle
Amarok
Crafter Box Body
Crafter Tipper