NO TRAFFIC JAMS. NO STRESS.

With Online traffic information, any changes to your route are displayed in real time using traffic information from the Internet. You will see warnings of traffic jams and roadworks in good time and can react spontaneously to avoid them: an alternative route is suggested automatically.

Online Traffic Information

• Provides straightforward, up-to-date information on the traffic situation, tailbacks, incidents and traffic jam clearances • Traffic data is gathered online, virtually in real time • Based on the situation on the roads, the dynamic street guidance takes possible time savings into account. • Structured, colour-coded presentation • Choose between classic map view and Google Earth™ satellite view

WHAT YOU NEED TO USE CAR-NET.

RNS-850' NAVIGATION SYSTEM.

The outstanding RNS 850 navigation system available exclusively for the Touareg offers a 3D map and many other useful functions. In addition, the system is equipped with a host of incredible entertainment features, such as a multi-coloured touchscreen, voice control, and two integrated SD card readers, each with up to 32 GB capacity. The DVD drive not only plays music in MP3 and AAC format, but also supports the playback of films in AVI format on a generously sized display, which can be used whilst the vehicle is stationary.

'PREMIUM' MOBILE PHONE INTERFACE

Car-Net mobile online services can only be used in connection with the 'Discover Pro' navigation system and the 'Premium' mobile phone interface. This is a fixed, integrated telephone that enables access to the Internet. Its direct link to the exterior aerial ensures good reception, even when network coverage is patchy.

SIM CARD/MOBILE PHONE

To use the Car-Net services, a Bluetooth®-enabled smartphone with a remote SIM access profile (rSAP) or a SIM card with a data contract is required. Check here if your mobile phone supports "premium telephony" and Car-Net can be used via rSAP:

Infotainment systems with Online Traffic Information.

Find a list of all the infotainment systems the Online Traffic Information service can be used with here.

RNS 850
Models with Online Traffic Information.

Find out which Volkswagen models can support the Online Traffic Information service here.

Golf Estate from 2015
Golf Estate up to 2015
Golf SV from 2015
Golf SV up to 2015
Touareg
Passat GTE Estate9
The Beetle
The Beetle Cabriolet
Golf Cabrio
Tiguan
Sharan
Volkswagen CC
Jetta
Scirocco
Online Traffic Information is available in these countries.

The availability of Apps and Services depends on the country.

Check here to find out whether the Online Traffic Information service is available in your country.

NB: Depending on your mobile phone contract, the use of Car-Net abroad may incur additional roaming fees.

Status as of October 2013.

  • Germany

  • France

  • Sweden

  • Finland

  • Poland

  • Bulgaria

  • Croatia

  • Greece

  • Albania

  • Belgium

  • Cyprus

  • Switzerland

  • Spain

  • United Kingdom

  • Romania

  • Bosnia and Herzegovina

  • Iceland

  • Italy

  • Denmark

  • Japan

  • Czech Republic

  • Slovakia

  • Serbia

  • Luxembourg

  • Netherlands

  • Norway

  • Portugal

  • Austria

  • Slovenia

  • Hungary

  • Macedonia

  • Malta

Availability of Car-Net services by country
Frequently asked questions.

Here you can find answers to frequently asked questions regarding the services of Car-Net. If you would rather call us, use the hotline stated below.

Customer Services
0800 333 666

1. Where does the traffic data come from and how is it generated?

This virtually real time information (see question below) is purchased from an external service provider. The data is acquired from anonymised movement profiles from mobile telephones, smartphones with online navigation apps and online navigation systems. A certain number of mobile telephones and navigation systems must communicate data to allow the traffic situation to be calculated. This is the only way to create a meaningful overview of the traffic situation. In addition, information is also collected and used from road sensors, traffic guidance centres and accident reports.

2. How up-to-date is the information? Does the system also show me when congestion has dispersed?

Traffic data is updated in this system at least every 5 minutes. Dispersing traffic jams are also taken into account and the flow information is adjusted accordingly, so the driver is always given the very latest information.

3. What is the difference between this and conventional TMC or TMC Pro data?

TMC data is based exclusively on traffic reports from automotive clubs, traffic guidance centres and the police. As an additional source of information, TMC Pro also accesses data from induction loops in the asphalt, sensors mounted on bridges and also fleet vehicles. Compared to online traffic information, both systems demonstrate considerable delays and are updated only every 30 minutes. In addition, dispersing traffic jams are not reported, but simply disappear after a certain amount of time.

4. Is a road marked in full, or just the direction of travel?

Each direction of travel is displayed separately, so two different colours may well be visible throughout each road.

5. Does the system also show me how much time I will lose due to the delay and/or how long the traffic jam is?

You can display additional information about any traffic disruption by pressing on the traffic symbol. In the case of congestion, the length of the traffic jam and current time lost are also specified.

6. Does the system automatically navigate me around congestion and/or delays?

If dynamic route guidance is activated, congestion information and the resultant time loss are taken into account. The system then informs the driver with the text message "Your route has been updated due to the current traffic information".

7. What do the route colours mean?

- Green roads: No traffic disruptions have currently been reported for this section of the route.

- Yellow roads: There is an increased volume of traffic with dense traffic on this section of the route.

- Orange roads: There is a traffic disruption with slow-moving traffic on this section of the route.

- Red roads: There is a severe traffic disruption with stationary traffic on this section of the route.

- Dotted roads: This section of the route can only be used with restrictions, e.g. due to road works, narrow lanes or other events.

More questions and answers can be found in the ‘Help’ section.

Please choose your model:

e-up!¹
e-Golf²
Golf GTE³
Golf Estate
Touareg
Touran
Polo
Passat
Passat GTE8
Passat Estate
Passat GTE Estate9
The Beetle
The Beetle Cabriolet
Golf Cabrio
Tiguan
The new Tiguan
Sharan
Volkswagen CC
Jetta
Scirocco

Volkswagen Commercial Vehicles:

Caddy
Transporter
Multivan
California
Caravelle

Please select a model:

e-up!¹
e-Golf²
Golf GTE³
Golf
Golf Estate
Golf SV
Touran
Polo
Passat
Passat GTE8
Passat Estate
Passat GTE Estate9
The Beetle
The Beetle Cabriolet
Golf Cabrio
Tiguan
The new Tiguan
Sharan
Volkswagen CC
Jetta
Scirocco

Volkswagen Commercial Vehicles:

Caddy
Transporter
Multivan
California
Caravelle