ALWAYS HAVE PEACE OF MIND.

With the Doors and Lights service, you can use the app to reassure you that the doors of your Volkswagen are closed and locked and that the lights are off.

Doors and Lights

• Shows if the doors are shut and locked

• Shows if the lights are switched off

• Data is easily accessible via the app

REGISTRATION AND USAGE OF CAR-NET.

REGISTRATION.

In order that you can use the mobile online services from anywhere, set up your personal Car-Net account now and then register your vehicle. Here you can find a step-by-step guide to setting up an account.

USAGE VIA APP AND WEB PORTAL.

After registering, you can call up and control the functions that are manageable within the Car-Net services by using the Car-Net customer portal or the Volkswagen Car-Net app via your mobile end device.

Models with Doors and Lights.

See here which Volkswagen models the Doors and Lights service is available for.

Passat GTE8
Passat GTE Estate9
The new Tiguan
Doors and Lights can be used in these countries.

The availability of Apps und Services depends on the country.

Check here to find out whether the Doors and Lights service is available in your country.

  • Germany

  • France

  • Sweden

  • Finland

  • Poland

  • Bulgaria

  • Croatia

  • Greece

  • Belgium

  • Cyprus

  • Switzerland

  • Spain

  • United Kingdom

  • Ireland

  • Romania

  • Iceland

  • Italy

  • Denmark

  • Czech Republic

  • Slovakia

  • Luxembourg

  • Netherlands

  • Norway

  • Portugal

  • Austria

  • Slovenia

  • Hungary

  • Reunion

  • Malta

Frequently asked questions.

We have answered the questions most frequently asked about Car-Net for you below. Of course, you are also welcome to call us on our hotline.

Customer Services
0800 333 666

1. Which doors are included in the door status display?

The statuses of all doors, the tailgate/bootlid and the bonnet are shown to you. The different statuses show whether the doors are open or closed, and whether the vehicle is locked or unlocked. A lock symbol indicates that the vehicle is locked.

2. Which lighting is included in the status display?

With regard to the lighting, the statuses of all external lights are shown to you. The interior lighting is not taken into account.

3. Can I switch off the lights or lock the vehicle using the app or the web portal?

You will not be able to lock the doors or switch off the lights using the app or on the web portal.

More questions and answers can be found in the ‘Help’ section.

Please choose your model:

e-up!¹
e-Golf²
Golf GTE³
Golf Estate
Touareg
Touran
Polo
Passat
Passat GTE8
Passat Estate
Passat GTE Estate9
The Beetle
The Beetle Cabriolet
Golf Cabrio
Tiguan
The new Tiguan
Sharan
Volkswagen CC
Jetta
Scirocco

Volkswagen Commercial Vehicles:

Caddy
Transporter
Multivan
California
Caravelle

Please select a model:

e-up!¹
e-Golf²
Golf GTE³
Golf
Golf Estate
Golf SV
Touran
Polo
Passat
Passat GTE8
Passat Estate
Passat GTE Estate9
The Beetle
The Beetle Cabriolet
Golf Cabrio
Tiguan
The new Tiguan
Sharan
Volkswagen CC
Jetta
Scirocco

Volkswagen Commercial Vehicles:

Caddy
Transporter
Multivan
California
Caravelle