NO TRAFFIC JAMS. NO STRESS.

With Online traffic information, any changes to your route are displayed in real time using traffic information from the Internet. You will see warnings of traffic jams and roadworks in good time and can react spontaneously to avoid them: an alternative route is suggested automatically.

Online Traffic Information

• Provides straightforward, up-to-date information on the traffic situation, tailbacks, incidents and traffic jam clearances

• Traffic data is gathered online, virtually in real time

• Based on the situation on the roads, the dynamic street guidance takes possible time savings into account.

• Structured, colour-coded presentation

• Choose between classic map view and Google Earth™ satellite view

WHAT YOU NEED TO USE CAR-NET.

DISCOVER MEDIA’ OR ‘DISCOVER PRO’ NAVIGATION SYSTEM.

The ‘Discover Media’ navigation system features a 16.5 cm (6.5-inch) touchscreen. The 2D and 2.5D map view permits route selection using three criteria (fast, short, economical). The system allows your mobile phone to be easily linked to the vehicle with the help of Bluetooth® wireless technology.

The ‘Discover Pro’ system displays 3D maps on a large 20.3 cm (8-inch) touchscreen. In addition, the destinations can be conveniently selected using voice command.

CUSTOMER PORTAL.

The Apps and Services from Volkswagen Car-Net are not only pioneering in terms of their features, but also the way in which they are operated. Once you have ordered the Car-Net services for your vehicle and registered your vehicle on the customer portal, all you need to do is activate the service in the vehicle. You can then plan your next journey from the comfort of your sofa. View relevant vehicle information on the screen of your computer or tablet and conveniently access your settings via the online customer portal.

CONNECTION TECHNOLOGIES

WLAN CLIENT.

A mobile phone tariff with sufficient data volume is required to use the WLAN client. The system connects to the Internet via your smartphone’s mobile hotspot. Depending on your mobile phone tariff and especially when being used abroad, additional costs may be incurred (e.g. roaming fees) when receiving data packages from the Internet. Use the links to download instructions on how to pair your smartphone and find out more about infotainment.

Discover Navigation
Discover Pro

or

‘PREMIUM’ RSAP AND MOBILE PHONE INTERFACE.

The Car-Net Apps and Services can also be used with the ‘Discover Pro’ navigation system in conjunction with the ‘Premium’ mobile phone interface. The integrated telephone module makes it possible to connect to the Internet when you insert a data SIM card in the slot.

Instead of using an extra SIM card, you can also use the data tariff on your smartphone, as long as it is Bluetooth®-compatible and has the remote SIM Access Profile (rSAP). Check the compatibility of your mobile phone here.

Discover Pro

or

UMTS CARSTICK.

The UMTS CarStick requires its own SIM card with sufficient data volume. The WLAN hotspot works in this way and is independent of the smartphone connection. The link will redirect you straight to the product in the Volkswagen E-shop.

Discover Navigation

Online Traffic Information

Display the very latest traffic reports on your navigation device and, where necessary, choose a more favourable route using dynamic route guidance – this video explains how it is done.

Infotainment systems with Online Traffic Information.

Find a list of all the infotainment systems the Online Traffic Information service can be used with here.

Discover Navigation
Discover Pro
RNS 850
Models with Online Traffic Information.

Find out which Volkswagen models can support the Online Traffic Information service here.

Golf from 2015
Golf up to 2015
Golf Estate from 2015
Golf Estate up to 2015
Golf SV from 2015
Golf SV up to 2015
Touareg
Touran
Polo
Passat
Passat GTE8
Passat Estate
Passat GTE Estate9
The Beetle
The Beetle Cabriolet
Golf Cabrio
Tiguan
The new Tiguan
Sharan
Volkswagen CC
Jetta
Scirocco
Online Traffic Information is available in these countries.

The availability of Apps and Services depends on the country.

Check here to find out whether the Online Traffic Information service is available in your country.

NB: Depending on your mobile phone contract, the use of Car-Net abroad may incur additional roaming fees.

Status as of October 2013.

  • Germany

  • France

  • Sweden

  • Finland

  • Poland

  • Bulgaria

  • Croatia

  • Greece

  • Albania

  • Belgium

  • Cyprus

  • Switzerland

  • Spain

  • United Kingdom

  • Romania

  • Bosnia and Herzegovina

  • Iceland

  • Italy

  • Denmark

  • Japan

  • Czech Republic

  • Slovakia

  • Serbia

  • Luxembourg

  • Netherlands

  • Norway

  • Portugal

  • Austria

  • Slovenia

  • Hungary

  • Macedonia

  • Malta

Frequently asked questions.

Here you can find answers to frequently asked questions regarding the services of Car-Net. If you would rather call us, use the hotline stated below.

Customer Services
0800 333 666

1. Where does the traffic data come from and how is it generated?

This virtually real time information (see question below) is purchased from an external service provider. The data is acquired from anonymised movement profiles from mobile telephones, smartphones with online navigation apps and online navigation systems. A certain number of mobile telephones and navigation systems must communicate data to allow the traffic situation to be calculated. This is the only way to create a meaningful overview of the traffic situation. In addition, information is also collected and used from road sensors, traffic guidance centres and accident reports.

2. How up-to-date is the information? Does the system also show me when congestion has dispersed?

Traffic data is updated in this system at least every 5 minutes. Dispersing traffic jams are also taken into account and the flow information is adjusted accordingly, so the driver is always given the very latest information.

3. What is the difference between this and conventional TMC or TMC Pro data?

TMC data is based exclusively on traffic reports from automotive clubs, traffic guidance centres and the police. As an additional source of information, TMC Pro also accesses data from induction loops in the asphalt, sensors mounted on bridges and also fleet vehicles. Compared to online traffic information, both systems demonstrate considerable delays and are updated only every 30 minutes. In addition, dispersing traffic jams are not reported, but simply disappear after a certain amount of time.

4. Is a road marked in full, or just the direction of travel?

Each direction of travel is displayed separately, so two different colours may well be visible throughout each road.

5. Does the system also show me how much time I will lose due to the delay and/or how long the traffic jam is?

You can display additional information about any traffic disruption by pressing on the traffic symbol. In the case of congestion, the length of the traffic jam and current time lost are also specified.

6. Does the system automatically navigate me around congestion and/or delays?

If dynamic route guidance is activated, congestion information and the resultant time loss are taken into account. The system then informs the driver with the text message "Your route has been updated due to the current traffic information".

7. What do the route colours mean?

- Green roads: No traffic disruptions have currently been reported for this section of the route.

- Yellow roads: There is an increased volume of traffic with dense traffic on this section of the route.

- Orange roads: There is a traffic disruption with slow-moving traffic on this section of the route.

- Red roads: There is a severe traffic disruption with stationary traffic on this section of the route.

- Dotted roads: This section of the route can only be used with restrictions, e.g. due to road works, narrow lanes or other events.

Weitere Fragen und Antworten finden Sie im Hilfe Bereich

Please choose your model:

e-up!¹
e-Golf²
Golf GTE³
Golf Estate
Touareg
Touran
Polo
Passat
Passat GTE8
Passat Estate
Passat GTE Estate9
The Beetle
The Beetle Cabriolet
Golf Cabrio
Tiguan
The new Tiguan
Sharan
Volkswagen CC
Jetta
Scirocco

Volkswagen Commercial Vehicles:

Caddy
Transporter
Multivan
California
Caravelle

Please select a model:

e-up!¹
e-Golf²
Golf GTE³
Golf
Golf Estate
Golf SV
Touran
Polo
Passat
Passat GTE8
Passat Estate
Passat GTE Estate9
The Beetle
The Beetle Cabriolet
Golf Cabrio
Tiguan
The new Tiguan
Sharan
Volkswagen CC
Jetta
Scirocco

Volkswagen Commercial Vehicles:

Caddy
Transporter
Multivan
California
Caravelle