IT'S GOOD TO KNOW WHAT TO EXPECT.

See things realistically: Google Street View™ gives you a 360-degree panoramic view of your destination from a street-level perspective. It helps you to keep track and find your way around unfamiliar territory more easily – even before you set off.

Google Street View™

• A virtual overview of the surroundings

• Helps to find your way in unfamiliar territory

• Vivid 360° panoramic views

• Places all over the world to discover

• Zoom in to destinations up to <30 metres

WHAT YOU NEED TO USE CAR-NET.

DISCOVER MEDIA’ OR ‘DISCOVER PRO’ NAVIGATION SYSTEM.

The ‘Discover Media’ navigation system features a 16.5 cm (6.5-inch) touchscreen. The 2D and 2.5D map view permits route selection using three criteria (fast, short, economical). The system allows your mobile phone to be easily linked to the vehicle with the help of Bluetooth® wireless technology.

The ‘Discover Pro’ system displays 3D maps on a large 20.3 cm (8-inch) touchscreen. In addition, the destinations can be conveniently selected using voice command.

CUSTOMER PORTAL.

The Apps and Services from Volkswagen Car-Net are not only pioneering in terms of their features, but also the way in which they are operated. Once you have ordered the Car-Net services for your vehicle and registered your vehicle on the customer portal, all you need to do is activate the service in the vehicle. You can then plan your next journey from the comfort of your sofa. View relevant vehicle information on the screen of your computer or tablet and conveniently access your settings via the online customer portal.

CONNECTION TECHNOLOGIES

WLAN CLIENT.

A mobile phone tariff with sufficient data volume is required to use the WLAN client. The system connects to the Internet via your smartphone’s mobile hotspot. Depending on your mobile phone tariff and especially when being used abroad, additional costs may be incurred (e.g. roaming fees) when receiving data packages from the Internet. Use the links to download instructions on how to pair your smartphone and find out more about infotainment.

Discover Pro

or

‘PREMIUM’ RSAP AND MOBILE PHONE INTERFACE.

The Car-Net Apps und Services can also be used with the ‘Discover Pro’ navigation system in conjunction with the ‘Premium’ mobile phone interface. The integrated telephone module makes it possible to connect to the Internet when you insert a data SIM card in the slot.

Instead of using an extra SIM card, you can also use the data tariff on your smartphone, as long as it is Bluetooth®-compatible and has the remote SIM Access Profile (rSAP). Check the compatibility of your mobile phone here.

Discover Pro

or

UMTS CARSTICK.

The UMTS CarStick requires its own SIM card with sufficient data volume. The WLAN hotspot works in this way and is independent of the smartphone connection. The link will redirect you straight to the product in the Volkswagen E-shop.

Discover Pro

Google EarthTM and Google Street ViewTM

Google EarthTM and Google Street View™ provide life-like satellite images and 360° panoramic views of your surroundings on your infotainment system’s display. Learn how to use the services by watching this video.

Infotainment systems with Google Street View™.

Find a list of all the infotainment systems the Google Street View™ service can be used with here.

Discover Pro
RNS 850
Models with Google Street View™.

Find out which Volkswagen models can support the Google Street View™ service here.

Golf from 2015
Golf up to 2015
Golf Estate from 2015
Golf Estate up to 2015
Golf SV from 2015
Golf SV up to 2015
Touareg
Touran
Passat
Passat GTE8
Passat Estate
Passat GTE Estate9
The new Tiguan
Google Street View™ is available in these countries.

The availability of Apps and Services depends on the country.

Check here to find out whether the Google Street View™ service is available in your country.

NB: Depending on your mobile phone contract, the use of Car-Net abroad may incur additional roaming fees.

Status as of October 2013.

  • Germany

  • France

  • Sweden

  • Finland

  • Poland

  • Bulgaria

  • Croatia

  • Greece

  • Lithuania

  • Albania

  • Belgium

  • Switzerland

  • Spain

  • United Kingdom

  • Ireland

  • Romania

  • Bosnia and Herzegovina

  • Estonia

  • Iceland

  • Italy

  • Denmark

  • Latvia

  • Japan

  • Czech Republic

  • Slovakia

  • Serbia

  • Luxembourg

  • Netherlands

  • Norway

  • Portugal

  • Austria

  • Slovenia

  • Hungary

  • Macedonia

  • Ukraine

  • Malta

Availability of Car-Net services by country
Frequently asked questions.

We have answered the questions most frequently asked about Car-Net for you below. Of course, you are also welcome to call us on our hotline.

Customer Services
0800 333 666

1. Why can I only use Google Street ViewTM when the car is stationary, and not when driving?

Google Street ViewTM works with images that have to be actively moved. This would represent too serious a distraction for the driver and so is prohibited by law for safety reasons. For this reason, StreetView switches itself off automatically when the speed reaches 5 km/h.

2. Why is Google Street ViewTM not available everywhere?

Some countries and cities have objected to Google Street ViewTM for reasons of data protection, and as a result it was not permitted to take any images in those locations.

3. How up-to-date are the displayed images?

Google launched its Google Street ViewTM service in 2007 and has been gradually expanding it since then. The images are being constantly renewed in some countries. As a result, some images may be considerably more up-to-date than others.

4. How do I zoom out of the Google Street ViewTM view back to the map?

There are a number of options:

- There is a button that shows a world map at the bottom, right-hand edge of the screen. This button takes you back to the actual map.

- When you reduce the zoom level (zoom out), the view returns to the actual map.

More questions and answers can be found in the ‘Help’ section.

Please choose your model:

e-up!¹
e-Golf²
Golf GTE³
Golf Estate
Touareg
Touran
Polo
Passat
Passat GTE8
Passat Estate
Passat GTE Estate9
The Beetle
The Beetle Cabriolet
Golf Cabrio
Tiguan
The new Tiguan
Sharan
Volkswagen CC
Jetta
Scirocco

Volkswagen Commercial Vehicles:

Caddy
Transporter
Multivan
California
Caravelle

Please select a model:

e-up!¹
e-Golf²
Golf GTE³
Golf
Golf Estate
Golf SV
Touran
Polo
Passat
Passat GTE8
Passat Estate
Passat GTE Estate9
The Beetle
The Beetle Cabriolet
Golf Cabrio
Tiguan
The new Tiguan
Sharan
Volkswagen CC
Jetta
Scirocco

Volkswagen Commercial Vehicles:

Caddy
Transporter
Multivan
California
Caravelle