DISCOVERIES JUST WAITING TO BE MADE.

Whether it's a bank, a boutique or a bistro – with the Online POI Search you can look for your personal favourites wherever you are with Google®. Data continuously updated from the Internet enables plenty of surprising and useful discoveries. Travelling is just more fun this way.

Online POI Search

• Data is permanently updated via online search (Google®)

• All relevant points of interest in the vicinity at a glance

• Discover new personal favourites

• Find them faster, get there faster

WHAT YOU NEED TO USE CAR-NET.

DISCOVER MEDIA’ OR ‘DISCOVER PRO’ NAVIGATION SYSTEM.

The ‘Discover Media’ navigation system features a 16.5 cm (6.5-inch) touchscreen. The 2D and 2.5D map view permits route selection using three criteria (fast, short, economical). The system allows your mobile phone to be easily linked to the vehicle with the help of Bluetooth® wireless technology.

The ‘Discover Pro’ system displays 3D maps on a large 20.3 cm (8-inch) touchscreen. In addition, the destinations can be conveniently selected using voice command.

CUSTOMER PORTAL.

The Apps and Services from Volkswagen Car-Net are not only pioneering in terms of their features, but also the way in which they are operated. Once you have ordered the Car-Net services for your vehicle and registered your vehicle on the customer portal, all you need to do is activate the service in the vehicle. You can then plan your next journey from the comfort of your sofa. View relevant vehicle information on the screen of your computer or tablet and conveniently access your settings via the online customer portal.

CONNECTION TECHNOLOGIES

WLAN CLIENT.

A mobile phone tariff with sufficient data volume is required to use the WLAN client. The system connects to the Internet via your smartphone’s mobile hotspot. Depending on your mobile phone tariff and especially when being used abroad, additional costs may be incurred (e.g. roaming fees) when receiving data packages from the Internet. Use the links to download instructions on how to pair your smartphone and find out more about infotainment.

Discover Navigation
Discover Pro

or

‘PREMIUM’ RSAP AND MOBILE PHONE INTERFACE.

The Car-Net Apps and Services can also be used with the ‘Discover Pro’ navigation system in conjunction with the ‘Premium’ mobile phone interface. The integrated telephone module makes it possible to connect to the Internet when you insert a data SIM card in the slot.

Instead of using an extra SIM card, you can also use the data tariff on your smartphone, as long as it is Bluetooth®-compatible and has the remote SIM Access Profile (rSAP). Check the compatibility of your mobile phone here.

Discover Pro

or

UMTS CARSTICK.

The UMTS CarStick requires its own SIM card with sufficient data volume. The WLAN hotspot works in this way and is independent of the smartphone connection. The link will redirect you straight to the product in the Volkswagen E-shop.

Discover Navigation

Online POI Search

Let the navigation system look for special destinations using voice or text input, display the results on screen and start guiding you to your destination.

Infotainment systems with Online POI Search.

Find a list of all the infotainment systems the Online POI Search service can be used with here.

Discover Pro
RNS 850
Discover Navigation
Models with Online POI Search.

Find out which Volkswagen models can support the Online POI Search service here.

Golf from 2015
Golf up to 2015
Golf Estate from 2015
Golf Estate up to 2015
Golf SV from 2015
Golf SV up to 2015
Touareg
Touran
Polo
Passat
Passat GTE8
Passat Estate
Passat GTE Estate9
The Beetle
The Beetle Cabriolet
Golf Cabrio
Tiguan
The new Tiguan
Sharan
Volkswagen CC
Jetta
Scirocco
Online POI Search is available in these countries.

The availability of Apps and Services depends on the country.

Check here to find out whether the Online POI Search service is available in your country.

NB: Depending on your mobile phone contract, the use of Car-Net abroad may incur additional roaming fees.

Status as of October 2013.

  • Germany

  • France

  • Sweden

  • Finland

  • Poland

  • Bulgaria

  • Croatia

  • Greece

  • Albania

  • Belgium

  • Switzerland

  • Spain

  • United Kingdom

  • Ireland

  • Romania

  • Bosnia and Herzegovina

  • Iceland

  • Italy

  • Denmark

  • Latvia

  • Japan

  • Czech Republic

  • Slovakia

  • Serbia

  • Luxembourg

  • Netherlands

  • Norway

  • Portugal

  • Austria

  • Slovenia

  • Hungary

  • Macedonia

  • Ukraine

  • Malta

Availability of Car-Net services by country
Frequently asked questions.

Here you can find answers to frequently asked questions regarding the services of Car-Net. If you would rather call us, use the hotline stated below.

Customer Services
0800 333 666

1. What is the difference between this search and the points of interest stored in Discover Pro (without Car-Net)?

The POI search is carried out on the Internet, similarly to a Google search. This guarantees that the results are more up-to-date, and more results can be displayed.

2. Is it possible to import my own points of interest?

Unfortunately, this is not possible with the "Online POI search" Service. However, you can easily search for points of interest at home using the "Online Destination Import" Service and then transfer them to your vehicle.

3. How many points of interest can I store?

The destination memory is used by two Services. On the one hand, for on-board destinations (found via Google POI search directly in the vehicle) and the destinations of the Online Destination Import (found via the Car-Net portal from your home). The size of the memory is as follows: - In Discover Media, 500 entries

- In Discover Pro, 1,000 entries

4. What information do I receive with the points of interest?

Depending on the point of interest, the opening times and the telephone number are also displayed, if available, as well as the address and the current distance away. The destinations can therefore be accessed directly from the search.

5. Do Volkswagen or Google store my points of interest?

No.

6. Can I search for different destinations at the same time (e.g. restaurants and cafés)?

It is possible to find destinations with a free-text search. You can of course also enter different keywords at the same time. However, at this point it is necessary to note that the results may differ greatly from the desired destination if the keywords are not in any logical relation to each other.

7. How do I select a search area?

You can use a dropdown menu with the option to select "Location area" or "Destination area" and "Address area" as search areas.

8. Can I select several search areas at the same time?

No, this is not possible.

9. What languages does the voice input recognize?

The system works with the following languages: German, English (UK), Czech, Dutch, French, Italian, Polish, Portuguese, Russian, Spanish, Swedish, and Turkish. Here, the key command "Online Search…" is recognized in the online search. The keywords that are subsequently entered are then transmitted to a Google server. The languages that are recognized there depends on Google.

10. Can I also control the settings using speech, such as selecting the destination area for the location area, or just state the destination?

No. The voice recognition works only with a one-shot search, such as "Online Search <keyword>". However, the individual destinations can be selected from the list of hits by voice command.

More questions and answers can be found in the ‘Help’ section.

Please choose your model:

e-up!¹
e-Golf²
Golf GTE³
Golf Estate
Touareg
Touran
Polo
Passat
Passat GTE8
Passat Estate
Passat GTE Estate9
The Beetle
The Beetle Cabriolet
Golf Cabrio
Tiguan
The new Tiguan
Sharan
Volkswagen CC
Jetta
Scirocco

Volkswagen Commercial Vehicles:

Caddy
Transporter
Multivan
California
Caravelle

Please select a model:

e-up!¹
e-Golf²
Golf GTE³
Golf
Golf Estate
Golf SV
Touran
Polo
Passat
Passat GTE8
Passat Estate
Passat GTE Estate9
The Beetle
The Beetle Cabriolet
Golf Cabrio
Tiguan
The new Tiguan
Sharan
Volkswagen CC
Jetta
Scirocco

Volkswagen Commercial Vehicles:

Caddy
Transporter
Multivan
California
Caravelle