Connections everywhere.

With our Car-Net service Charging Stations you will arrive at your destination with the peace of mind of not having to make any detours. The service finds the next available electric charging station and allows dynamic route guidance within your navigation.

Charging Stations

• Offers a detailed overview of all charging stations in the vicinity of the driver

• Navigates to the selected electric charging station or integrates it into route guidance

• Provides information about the power supply, availability and distance from charging points

• Offers the option to save the destination to be used for later navigation

WHAT YOU NEED TO USE CAR-NET.

DISCOVER MEDIA’ OR ‘DISCOVER PRO’ NAVIGATION SYSTEM.

The ‘Discover Media’ navigation system features a 16.5 cm (6.5-inch) touchscreen. The 2D and 2.5D map view permits route selection using three criteria (fast, short, economical). The system allows your mobile phone to be easily linked to the vehicle with the help of Bluetooth® wireless technology.

The ‘Discover Pro’ system displays 3D maps on a large 20.3 cm (8-inch) touchscreen. In addition, the destinations can be conveniently selected using voice command.

CUSTOMER PORTAL.

The Apps and Services from Volkswagen Car-Net are not only pioneering in terms of their features, but also the way in which they are operated. Once you have ordered the Car-Net services for your vehicle and registered your vehicle on the customer portal, all you need to do is activate the service in the vehicle. You can then plan your next journey from the comfort of your sofa. View relevant vehicle information on the screen of your computer or tablet and conveniently access your settings via the online customer portal.

CONNECTION TECHNOLOGIES

WLAN CLIENT.

A mobile phone tariff with sufficient data volume is required to use the WLAN client. The system connects to the Internet via your smartphone’s mobile hotspot. Depending on your mobile phone tariff and especially when being used abroad, additional costs may be incurred (e.g. roaming fees) when receiving data packages from the Internet. Use the links to download instructions on how to pair your smartphone and find out more about infotainment.

Discover Navigation
Discover Pro

or

‘PREMIUM’ RSAP AND MOBILE PHONE INTERFACE.

The Car-Net Apps and Services can also be used with the ‘Discover Pro’ navigation system in conjunction with the ‘Premium’ mobile phone interface. The integrated telephone module makes it possible to connect to the Internet when you insert a data SIM card in the slot.

Instead of using an extra SIM card, you can also use the data tariff on your smartphone, as long as it is Bluetooth®-compatible and has the remote SIM Access Profile (rSAP). Check the compatibility of your mobile phone here.

Discover Pro

or

UMTS CARSTICK.

The UMTS CarStick requires its own SIM card with sufficient data volume. The WLAN hotspot works in this way and is independent of the smartphone connection. The link will redirect you straight to the product in the Volkswagen E-shop.

Discover Navigation
Infotainment systems with Charging Stations.

Find a list of all the infotainment systems the Charging Stations service can be used with here.

Discover Navigation
Discover Pro
Models with Charging Stations.

Find out which Volkswagen models can support the Charging Stations service here.

e-Golf²
Golf GTE³
Passat GTE8
Passat GTE Estate9
Charging Stations is available in these countries.

The availability of Apps and Services depends on the country.

Check here to find out whether the Charging Stations service is available in your country.

NB: Depending on your mobile phone contract, the use of Car-Net abroad may incur additional roaming fees.

  • Germany

  • France

  • Sweden

  • Finland

  • Poland

  • Bulgaria

  • Croatia

  • Greece

  • Albania

  • Belgium

  • Switzerland

  • Spain

  • United Kingdom

  • Ireland

  • Romania

  • Bosnia and Herzegovina

  • Iceland

  • Italy

  • Denmark

  • Japan

  • Czech Republic

  • Slovakia

  • Serbia

  • Luxembourg

  • Netherlands

  • Norway

  • Portugal

  • Austria

  • Slovenia

  • Hungary

  • Macedonia

  • Ukraine

  • Malta

Frequently asked questions.

We have answered the questions most frequently asked about Car-Net for you below. Of course, you are also welcome to call us on our hotline.

Customer Services
0800 333 666

1. Are the prices for electricity displayed?

No, unfortunately that is not possible at the moment. The system only shows whether charging is free or whether a fee is charged.

2. What information is displayed?

You can see the address and telephone number, the number of charging points and whether they are occupied/free. In addition, the opening hours, socket types and the types of electricity available are provided. You can also see whether the station is for public use or only open to certain members/customers.

3. How up-to-date is the information on occupancy status?

The occupancy status is provided in almost real time.

4. Can I filter the results by availability of charging points?

No, unfortunately, that is not possible.

5. Is it possible to navigate to the chosen charging station?

Yes, if you select a charging station from the list, the address details are automatically transferred to the navigation system as a destination.

6. Does the system show me what amenities there are in the area while the vehicle is charging, such as restaurants or shops?

No, this is not shown in the "Charging stations" Service. But you can find out this information using the "Online POI search" Service.

More questions and answers can be found in the ‘Help’ section.

Please choose your model:

e-up!¹
e-Golf²
Golf GTE³
Golf Estate
Touareg
Touran
Polo
Passat
Passat GTE8
Passat Estate
Passat GTE Estate9
The Beetle
The Beetle Cabriolet
Golf Cabrio
Tiguan
The new Tiguan
Sharan
Volkswagen CC
Jetta
Scirocco

Volkswagen Commercial Vehicles:

Caddy
Transporter
Multivan
California
Caravelle

Please select a model:

e-up!¹
e-Golf²
Golf GTE³
Golf
Golf Estate
Golf SV
Touran
Polo
Passat
Passat GTE8
Passat Estate
Passat GTE Estate9
The Beetle
The Beetle Cabriolet
Golf Cabrio
Tiguan
The new Tiguan
Sharan
Volkswagen CC
Jetta
Scirocco

Volkswagen Commercial Vehicles:

Caddy
Transporter
Multivan
California
Caravelle