SAVE YOURSELF TIME AND DISTANCE.

Forgotten where you’ve parked your Volkswagen? With the "Parking Position" service, you just have to touch your smartphone display and it’ll tell you where your car’s parked. It will also show you the quickest way to get to it.

Parking Position

• Shows where you last parked

• Simply use the app to show you

• Shows you the way to the car

• Saves you wasting time searching around

REGISTRATION AND USAGE OF CAR-NET.

REGISTRATION.

In order that you can use the mobile online services anywhere, set up your personal Car-Net account now and then register your vehicle. Here you can find a step-by-step guide to setting up an account.

USAGE VIA APP AND WEB PORTAL.

After registering, you can call up and control the functions that are manageable within the Car-Net services by using the Car-Net customer portal or the Volkswagen Car-Net e-Remote app via your mobile device.

Please check our overview to make sure that your smartphone’s operating system is optimised for the Volkswagen Car-Net e-Remote app.

Parking Position

Where did you park your electric vehicle? This short tutorial shows you how to find out exactly where your vehicle was last parked.

Infotainment systems with "Parking Position".

Find here all Infotainment Systems the "Parking Position" service is available for.

Discover Pro
maps + more
Composition Media
Discover Navigation
Models with "Parking Position".

See here which Volkswagen models the "Parking Position" service is available for.

e-up!¹
e-Golf²
Golf GTE³
Passat GTE8
Passat GTE Estate9
"Parking Position" can be used in these countries.

The use of Car-Net mobile online services varies by country. To access these services, your e-vehicle must be located in one of the countries listed below. The Car-Net e-Remote app is available on Internet-enabled smartphones and can be used in any other country as soon as you have successfully connected to the Internet. Note: Depending on your mobile phone contract, you may incur roaming fees when using Internet services abroad.

  • Germany

  • France

  • Sweden

  • Finland

  • Poland

  • Bulgaria

  • Croatia

  • Greece

  • Lithuania

  • Belgium

  • Switzerland

  • Spain

  • United Kingdom

  • Ireland

  • Romania

  • Estonia

  • Iceland

  • Italy

  • Denmark

  • Latvia

  • Japan

  • Czech Republic

  • Slovakia

  • Luxembourg

  • Netherlands

  • Norway

  • Portugal

  • Austria

  • Slovenia

  • Hungary

  • Reunion

  • Malta

Frequently asked questions.

We have answered the questions most frequently asked about Car-Net for you below. Of course, you are also welcome to call us on our hotline.

Customer Services
0800 333 666

1. How precise is the Parking position display?

Based on the GPS technology used, the position is usually correct within 5 to 10 metres. However, this data may be affected by a number of different factors. As a result, the system can never guarantee that the position is precise. The level of GPS reception can be an influential factor. For example, if the vehicle is in an underground car park, there will not be any reception.

2. Can this Service navigate me to my vehicle if I am travelling on foot?

Yes, the app shows you the quickest route to your vehicle, saving you the time you would normally need to find it.

3. Will this Service work if I'm abroad?

Yes, the vehicle will also transmit its last parking position if you are abroad. Provided that the mobile data option is activated on your smartphone, you can check the position using the app as normal.

Please note that using your smartphone's mobile data while you are abroad may incur high roaming fees.

4. I can't see the last parking position or the parking position is wrong. What could be the cause of this?

Normally, the vehicle automatically sends the latest data to the Car-Net server as soon as the ignition is switched off. However, in certain circumstances, the vehicle may not have a data connection when the ignition is switched off, e.g. because it is located in an underground car park or in dense forest. For this reason, the Car-Net server will not have access to the latest data to send to the app or the web portal.

5. Will other people be able to see my parking position or access any other information about my vehicle?

No, unless you have activated other any authorised users in the portal, no-one else will be able to see your last parking position.

More questions and answers can be found in the ‘Help’ section.

Please choose your model:

e-up!¹
e-Golf²
Golf GTE³
Golf Estate
Touareg
Touran
Polo
Passat
Passat GTE8
Passat Estate
Passat GTE Estate9
The Beetle
The Beetle Cabriolet
Golf Cabrio
Tiguan
The new Tiguan
Sharan
Volkswagen CC
Jetta
Scirocco

Volkswagen Commercial Vehicles:

Caddy
Transporter
Multivan
California
Caravelle

Please select a model:

e-up!¹
e-Golf²
Golf GTE³
Golf
Golf Estate
Golf SV
Touran
Polo
Passat
Passat GTE8
Passat Estate
Passat GTE Estate9
The Beetle
The Beetle Cabriolet
Golf Cabrio
Tiguan
The new Tiguan
Sharan
Volkswagen CC
Jetta
Scirocco

Volkswagen Commercial Vehicles:

Caddy
Transporter
Multivan
California
Caravelle